JM HOBBY SUPPLY and RAILROAD ARTIFACT AUCTIONS REVIEWS
We encourage everyone to be an "educated consumer/bidder" before bidding in our auctions. There are lots of "armchair experts" on some Facebook groups that always cut down items sold by different auction houses without even inspecting the item in person or even knowing the provenance of an item. In most cases, these people have never bid in our auctions, or the sales from other auction firms as well. Would you believe we have experienced scenarios where a person publicly posts negative comments about an item in a sale, only to BID on this item later, in an attempt to depress the price? Yes---these are the type of "nut cases" auctioneers sometimes have to deal with! While this is unfortunate, we think it is far more valuable for you to hear from the consignors who sell items at our sales, as well as the buyers who bid on items, so you can get the FACTS about how we operate! We are, without a doubt, the LARGEST auction firm in the USA that deals SOLELY with rare railroad artifacts and model trains, and have a staff with over 300 combined years of experience in the field. NO OTHER FIRM COMES CLOSE! Please take a look at what the consignors and buyers say about our firm! If you are a participant or consignor in one of our sales and would like to post a review of our sales, please email it to us at jmhobbysupplyandrrartifacts@gmail.com, and we will make sure to post it for you! Thanks!
Tim Mills
Mar 16 2025
Thanks John, I was surprised with how well those photos/negatives sold. I’m not sure how much stuff we can come up with but if will be less than the last load. I believe there are a lot of magazines, bound volumes of magazines and that sort of thing plus some other things. It would be great if you can pick them up. I will try to get it all organized and ready by the end of this month. If you can check back with me when you are getting ready to depart for the trip then I’ll be able to tell you more about how much, etc. I can get it all loaded for you, that won’t be a problem.
Dale Secker
Nov 09, 2024
Excellent experience! JM Hobby Supply and Railroad Artifacts run a great auction several times a year. Always a diverse and interesting collection of railroad artifacts in their auctions. Great communication and easy payment system. Shipping was very reasonable and my items arrived very quickly. Looking forward to my next experience with JM Hobby Supply and Railroad Artifacts.
John Mytty
Nov 07, 2024
I enjoyed my auction experience with your company! I’m looking forward to your next auction! Thank you!
Jane Silvernail
Nov 06, 2024
Totally delighted with another JM Hobby sale! We only won a few items in this auction but have noticed that the quality of items that are offered is excellent! We were very pleased with the close communication (Thank you John!) at every step. I have to say the instructions and information given are the clearest and most comprehensive I receive from auctioneers. There is no way to miss anything. I was delighted with the items I was able to win, and ESPECIALLY that John volunteered to bring winner’s items to a show at which he would be exhibiting-way cheaper than shipping and especially important as my items were fragile. We are looking forward to the next auction!!
James Dragonetti
Nov 04, 2024
You will get a quick response when you email with a question. Items are shipped quickly. Second time bidding with JM Hobby and it was great. Email questions are answered quickly. Read and follow the instructions and the items will be shipped quickly. JM Hobby does an excellent job packing each item carefully to protect as well as minimize number of boxes needed to save on shipping costs. Will 100 % bid at their next auction. Love the way you tell it like it is in your emails. Thanks and looking forward to next train auction.
Edward Hayes
Nov 03, 2024
Honest and trustworthy. They were honest and trustworthy and a pleasure to do business with.
Danny Inmon
Nov 03, 2024
Quick auction, great items; easy to deal with.
Ryan Brady
Nov 03, 2024
Excellent! Fast shipping, clear instructions,; always have a great experience!
Douglas Meissel
Nov 03, 2024
Quality Auction Service! I have completed three auction cycles with JM Hobby Supply and always have been satisfied. They manage the whole process efficiently and the billing is quick and easy
Jason Quinn
Nov 03, 2024
Very easy process. The entire process was stress free and very clear communications made this first transaction a breeze.
Mike Trahan
Nov 03, 2024
Great service! Have done business with them in the past and will continue to. This time I picked up my items that I won in the auction and they were very willing and easy to deal with. Meet up was perfect and the items were all quality. Will continue to bid in their auctions as they have great quality items.
John Curtis
Nov 03, 2024
Great auction firm! Absolutely the # 1 firm for railroad auctions. If you read and follow the rules for the sale, you will get top notch service, great products, and fair prices. No other firm even comes close by comparison!
Stephen de Riel
Nov 03, 2024
Great Experience! Items came quickly, as described, and well packaged. Fair shipping price. Thanks, will definitely return!
Douglas Brown
Nov 02, 2024
Transparency and responsiveness! Potential issues on any matter are dealt with in an open, rational, business-like and transparent fashion, pre-empting any problems that may arise. This type of positive interaction is to be highly respected.
Tracy Beliveau
Nov 02, 2024
Packaged very well. Great to deal with!
Matthew Fogerty
Nov 02, 2024
Professional work. Very pleased with the entire process from bidding to packing and shipping. No issues with their operations.
Andy Bottiglieri
Nov 02, 2024
Great service. Top notch auctioneer!! Amazing personal service!!
Martin Banks
Nov 02, 2024
Everything was great for a first time customer .Keep up the great work.
Mark Podracky
Nov 02, 2024
Very professional. Great auctions. Accurate descriptions. Excellent communications. Low shipping costs. A + + + experience overall.
Bruce Quinn
Nov 02, 2024
Great Experience! I've purchased from this auction company many times. The experience has always been first rate! Great items and always "as advertised.”
Ron Sannicandro
Oct 31, 2024
Easy and very pleasant experience. Great experience. Item was exactly as described. The payment process and shipping went smoothly. It is especially satisfying when an auction house charges you only ACTUAL costs and not inflated shipping charges. I look forward to their next sale.
Charles Sullivan
Oct 31, 2024
Fantastic experience, awesome items! This was my first time bidding with JM Hobby Supply and Railroad Artifact Auctions and I look forward to the next sale! Superb items, well packed, shipped promptly, and just an overall great experience! Thank you to the team and looking forward to doing business again!
Samuel Minore
Oct 31, 2024
My entire transaction was very smooth! I highly recommend bidding with JM Hobby Supply, everything was well packed if you need shipping, and their communications were excellent.
David Struble
Oct 29, 2024
A Pleasure to Work With. It was my first time doing an online auction through Live Auctioneers. JM Hobby Supply gave clear directions for what I needed to do after winning. JM was very communicative and answered all my questions. I was most impressed with packaging of the item shipped.
John Tackett
Oct 29, 2024
Quick Service!! Despite my lack of reading the pre-auction guidelines regarding shipping, John and the crew at JM Hobby Supply and RR Artifacts were great in assisting me after the auction. Items were well packed and arrived with no issues. Look forward to their next model RR auction.
Kevin Mann
Oct 29, 2024
Honest shipper. They left an item out of the shipment. They contacted me to let me know that they were shipping the forgotten out asap at no charge.
Bradley Linnerooth
Oct 29, 2024
Quick processing and handled with care. JM Hobby supply is quick to process auction items and get them shipped out. Everything is well packaged and arrives as advertised. Great prices too. Would definitely recommend them. Appreciate working with you again.
Eric Costello
Oct 20, 2024
One very notable and helpful thing. The auction house did go out of its way to deframe an item that, for me, didn't require framing, thus saving me a great deal of time and trouble. I've bought from this auction house now a number of times, and will continue to buy from them.
Stephen Drouin
Oct 19, 2024
Great auction! fast ship and well packaged. Thank you! It's a wonderful and professional company to do business with. I highly recommend them!
Mike Trahan
Sep 07, 2024
Excellent experience! Would do business with them again! Great communication and responsive to email.
James Dragonetti
Aug 27, 2024
Excellent experience with JM. Highly recommended. First time doing an online auction and was a bit nervous. JM Hobby Supply gave clear and simple directions for what needed to be done after a winning bid. Emails were answered quickly. Was most impressed with packaging of items to be shipped. They could have simply shipped in a few boxes, however they packed the items like a tetris game and had only one shipping box saving me money. Well done. Looking forward to my next auction.
James Stamm
Aug 21, 2024
They're a wonderful company with caring integrity. Top notch folks.
Jane Silvernail
Aug 17, 2024
Very Pleased! Excellent Items. Reliable service. We've bid in previous JM Hobby auctions and enjoyed the same experience as before-a great selection and well described items, easy payment and prompt shipping. Best of all, lots of communication. Items arrived well packed and shipping cost was reasonable. Overall very happy!! We recommend this company!
Bill Story Jr
Jul 25, 2024
Fast shipping. Good packing. Fast shipping.
Richard Bateson
Jul 24, 2024
Accurate, super professional, very pleased with the entire experience.
Jamison Jordan
Jul 24, 2024
Sellers are very prompt and clear in explaining and navigating the transaction. Seller is very prompt, packed items quite well, and is very concise. Shipping prices were more than fair. Would definitely do business again.
Patricia Wallett
Jul 23, 2024
Always happy dealing with this auction house! I’ve always been happy from the whole process dealing with this auction group. Each item is described accurately, the auction is easy to follow, and their packaging and mailing process is excellent. They keep you informed from beginning to end. Thank you!
Dirk Zimmermann
Jul 23, 2024
Great experience with JM. Easy transaction... well packed and shipped in a timely manner. John was extremely helpful throughout the process. Will buy from again.
Kathleen Jayne
Jul 23, 2024
Great auction house! I am waiting for the next auction
Bryan Malone
Jul 22, 2024
Easy to deal with. JM auction was easy via the Live Auction site. Bid, win, pay, ship. Read the easy instructions and follow them (pay within time etc) and it is a seamless transaction. I will bid in future auctions.
Don Macaluso
Jul 22, 2024
Good experience with JM Hobby. Accurate description, with the items being well packaged and shipped in a timely manner
Patrick Pritchett
Jul 22, 2024
Five star auction house Service is their primary goa. lHave dealt with JM auction house three times. Have had a great experience every time. They are fair and helpful. Recommend very highly. Shipping is reasonable and fast. They are my number one auction house for railroad items.
Bill Docksey
Jul 21, 2024
Good price for product. Product was in outstanding condition. Good price reasonable shipping. Will use again
John Edwards
Jul 21, 2024
ALWAYS A SIMPLE AND EASY PROCESS FOR BUYING AND SELLINGI have had the opportunity to sell as a consignor at these auctions, and also buy from many of the JM Hobby Supply sales. In each and every consignment and purchase, I have been treated with nothing but respect and dignity, and the process has been SUPER SIMPLE! As a seller, I get a spreadsheet of my lots to review, and they have always been accurate. I have always had my check for my consignments in my hands in less than 14 days. As a buyer, I always have done as asked. Pay within 24 hours, so my items are among the first shipped. I have always had my purchases arrive in 7 days or less, and well-packed via their in-house shipping service. I can not say enough good things about the people at JMHS and RAA. Having done business with other RR auction firms, I can proudly say JM is the ONLY firm in the USA that will be getting my business in the future!.
Joseph Mezyk
Jul 21, 2024
Overall excellent experience and no problems or complaints. John was great to work with. Excellent communications. Kept me informed of status of my item won in the auction. Worked with me to purchase from JM Hobby Supply an item that was passed due to not meeting auction reserve. A very lucky find and opportunity for me, and got good deals on both the item won and purchased. Overall, quite pleased with the entire event and have no complaints whatsoever. Looking forward to future auctions through them.
Alan Sparks
Jul 20, 2024
Terrific experience with reasonable shipping. I had an incredible experience. The item was just as described, the auction house provided fast, reasonable shipping which is refreshing.
Ronald Stricek
Jul 20, 2024
They do an amazing job making sure items are packed securely. I bought items that could be damaged in transit. These items were really well packed and arrived intact. I was very happy once I got through all of the layers of tape and bubble wrap to find everything was as expected from the auction pictures.
Eric Costello
Jul 18, 2024
Satisfied! You do get good service from this auction house; they're very responsive to questions.
Jerry Munson
Apr 01, 2024
Outstanding items. Always look forward to these auctions, they have items you normally don't get a chance to bid on. Thanks a bunch:)
Kevin Mann
Mar 23, 2024
He kept us informed about the shipping process and possible delays.
Robert Eaton
Mar 18, 2024
Great Auctioneers! JM Hobby supply did a great job. My lot was exactly as pictured. They shipped exactly as described in the instructions they provide. I was a first time buyer and will bid with confidence again! JM Hobby is a top notch seller! They also provide great communication throughout the buying process.
Sam Sherman
Mar 17, 2024
A + + + + + +Very good company, very friendly staff, run a good auction
Robert Coffman
Mar 16, 2024
In general, a very good experience, overall.
Steven Johnson
Mar 16, 2024
You can not ask for anything more from this company. My item shipped really fast and was in perfect condition when I received it thank you
John Carlson
Mar 15, 2024
Easy, seamless transaction!I have bid in hundreds of RR auctions before, but the JM Hobby auctions are, without questions, the best in the USA. Easy to read and follow instructions, humorous news in their emails, quick customer service, fast shipping/great packaging, and an overall positive vibe. Bought two items at the last sale and very happy with how everything went! Keep up the great work!
Jane Silvernail
Mar 11, 2024
Very happy with this auction! I was very happy with this auction. Both items I won were described accurately and photographed very well to show details. John went out of his way accommodating me, I had somehow overlooked the shipping invoice, so he had to resend it. Also-CLEARLY they pay attention to the most effective shipping-One heavy item was shipped UPS; the other shipped USPS mail. This auction was one of the best we've experienced with JM Hobby.
Micah Evans
Mar 07, 2024
Always enjoy working with JM Hobby Supply and Railroad Auctions. I enjoy working with JM Hobby Supply and Railroad Artifacts. Besides great railroad ephemera and memorabilia, they are very proactive at keeping clients informed every step of the way after the auction closes, with patience and humor. It is always easy to forget that while I only have "one little book" for them to ship, they have another 1, 000 "one little book" auctions to pack and ship, and another 1, 000 bigger items. The friendly and straight forward communication is very much appreciated. I always look forward to your auctions. Thanks again!
Tim Newell
Mar 07, 2024
This auction house presents interesting and hard to find artifacts for the 'railroad collector'. Great auction. The 3 piece REA sign I won was a great find. Very good condition and color. It really pops in the location and presentation I used. Exactly as the auction house described. I received the item very quick. I paid my invoice immediately and followed instructions. I did send in a question and had an immediate response. Will definitely do business again. Thanks!
Eric Costello
Mar 06, 2024
Pleased and happy with item. This auction house usually has a selection of interesting things, and I liked both the items I won, and the experience in getting them. (The emails explaining what was going on behind the scenes were entertaining, in and of themselves.) I plan to give this auction house more business in the future.
William Conklin
Dec 23, 2023
Great auctions, looking forward to the next one. Always interesting items up for auction, can’t wait for the next auction in 2024. Good job on shipping and protecting goods once sold. Thanks!
Joseph Ramdhany
Nov 13, 2023|
Best experience I have had on Live Auctioneers. Phenomenal experience. Everything was great from bidding to fees and shipping. Would definitely do business with you again.
Jerry Munson
Nov 13, 2023
These people know their business! Contacted me promptly and let me know what was going on with my purchase, reasonable shipping charges and prompt delivery. I will deal with them again:)
Jane Silvernail
Nov 12, 2023
Very Happy with JM Hobby! We were very happy with everything about this JM Hobby auction. We felt lots were accurately represented. The items we won were carefully packed and arrived in good condition. Everything was as expected! Thank you for a fine experience.
David Poslusny
Nov 12, 2023
Good people. A Fast and fair turnround with shipping. Good people. A fast and fair turnaround with shipping.
Patrick Pritchett
Nov 11, 2023
Satisfied! Very good process
Steve Melrose
Nov 11, 2023
Wonderful shipping and buyer’s premium. It gives the buyer a buffer to go ahead and buy more items. With high shipping rates and 28 % buyers premiums from other firms, it limits a person as to what they can afford to purchase. I was on the site for only one item, I ended up with three. It increased my collection without decreasing my bank account. Excellent shipping cost, and shipped in a very reasonable time, about 4 days from them to me. JM Hobby has a new customer with me.
William Hauck
Nov 11, 2023
Great to work with! They work with the collector! They don't charge outrageous handling or auction fees! THAT is how to bring more business! It's very nice to deal with an auctioneer that doesn't nickel and dime the customer just for a couple extra bucks
John Siegert
Nov 11, 2023
Items were accurately described. Very nice to deal with
David Yates
Nov 11, 2023
Great Auction Experience! Excellent experience with JM Hobby. They did a great job of keeping the shipping cost down and packed the items well. Five star service from start to finish.
David Hamilton
Nov 01, 2023
Another Great Experience with JM Hobby. As a repeat buyer from JM Hobby's railroadiana auctions, I appreciate the good photos and descriptions in their listings, the reasonable buyer’s premium, and the at-cost in-house shipping. It certainly makes the online auction experience more enjoyable!
Eric Costello
Oct 28, 2023
Very quick sendout! This particular auction, I had one of the best experiences I've had since I joined Live Auctioneers. From auction to receipt was just seven days. Even accounting for the fact that the items were simple, that's above-average service. And the items themselves are great. So I'm happy.
Daniel Raap
Jun 24, 2023
Thoughtful and perfect service!I could not be more excited about the items I won at JM's last auction. The historically significant and rare sign is a gem and JM took care of shipping in a fair way so I was not over charged like some auction houses do! You can trust JM to take good care of the items you bid on and excellent customer service! Thank you and Happy Collecting!
Fred Twombly
Jun 15, 2023
GREAT SHIPPING AND PACKING GREAT TO DEAL WITH